https://www.rosehosting.com/blog/fix-err_connection_reset-error
What is the ERR_CONNECTION_RESET Error and how to fix it?
In this tutorial, we are going to explain what the ERR_CONNECTION_RESET error is and how to fix it. This issue occurs when the connection between the browser and the website (server) unexpectedly closes. The terminated connection is due to the server terminating the session before completing the data transfer. In other words, the browser sent a request to the server, and the server retrieved the website but terminated the session before the data was transmitted completely. Since the data is incomplete, the browser receives data that is not usable and displays the error.
In the following paragraphs, we will explain what exactly causes this error in the Chrome browser and what steps may be applied to fix it. Let’s get started!
Table of Contents
What causes the ERR_CONNECTION_RESET error?
There are multiple reasons for this error, such as an unstable internet connection, weak WiFi signal, or damaged ethernet cable that can interrupt the connection during data transmission. Also, there may be some DNS issues, such as misconfigured DNS settings, outdated DNS cache, corrupt cache or cookies, outdated drivers, etc. The following paragraphs will explain some steps to resolve the issue and make the website accessible again.
Step 1. Check the Internet Connection
The err_connection_reset is a client-side error. So, the first thing to check is the Internet connection. Restart the Wi-Fi, re-plug the Ethernet cable, or try with another Internet provider. If you can access other websites, such as YouTube or Facebook, and the website you want to access is still inaccessible, go to the next step.
Step 2. Check the website accessibility from multiple locations
If you are sure everything is OK with your Internet, the next step is to check if the website is accessible from multiple locations worldwide using some online tools, like GeoPeeker. If the website is not accessible, then the issue is related to the server, and you have to wait for the hosting company to fix it. Otherwise, you should go to the next step since it relates to your browser.
Step 3. Check the VPN
Using a VPN sometimes can cause not accessing some websites over the Internet. This is related to the virtual private network itself, and you can try to disable it temporarily. If you can access the website, the issue is related to the VPN, and you can try to use another VPN or not even use it at all. If the website is still inaccessible, the issue is related to something else, and you must proceed to the next step.
Step 4. Clear the web browser cache, cookies, and history
Clearing the website browser cache, cookies, and history may solve the issue because the browser stores a copy of the content in its cache. Storing the website in the cache improves the website’s performance when accessed, but outdated cached content may cause these kinds of issues and throw the err_connection_reset issue. Clearing your browser’s cache and cookies means that website settings (like usernames and passwords) will be deleted, and some sites might appear to be a little slower because all of the images must be loaded again. To clear the web browser cache in Chrome, follow the next steps:
1. Open Chrome, click on the Three Dots at the top right, select More Tools, then Clear Browsing Data.
2. In the “Clear browsing data” box, click the checkboxes for Cookies and other site data and Cached images and files.
3. Use the menu at the top to select the data you want to delete. Choose the beginning of time to delete everything.
4. Click Clear browsing data.
If you can not access the website, go to the next step.
Step 5. Check the Proxy server
A proxy server bridges the connection between the browser and the server. If there are some blocking rules, the website won’t be reached, and the error err_connection_reset will be thrown. You can disable the proxy server to access the website without bridget connections. You can proceed to the next step if the website is still inaccessible.
Step 6. Check the Firewall or Antivirus Settings
A too “aggressively” configured firewall or antivirus program may block the connection to a safe and secure website. Temporarily disabling the Antivirus program or firewall will tell you if the issue is related to the blocked connection. If the website is still inaccessible, enable the Firewall for protection and move on to the next step.
Step 7. Reset the Network Settings
By resetting the network settings, we mean resetting the TCP/IP settings, which define the routes through which the browser communicates with other systems, such as the destination server. If something is wrong with the configuration and you cannot detect it, we recommend resetting it to the default configuration. Resetting the TCP/IP settings differs in every OS, which will be explained below.
Windows: Open the cmd as an administrator and type the following commands one by one:
MacOS: To reset the TCP/IP settings, follow the steps below:
1. Click the Apple icon on the top left corner of your screen, then go to System settings.
2. Choose Network from the sidebar
3. Select your active internet connection, then Details, and Go to TCP/IP on the side menu.
4. Click Renew DHCP leases and press OK
Linux: In the terminal, execute the following command:
That’s it. These were some basic steps to solve the err_connection_reset error. Of course, you can always contact our technical support if you have an active service with us. We will help you with any aspect of your website. We are available 24/7.
You’ve fixed the ERR_CONNECTION_RESET Error.
That was all for this tutorial. You’ve learned how to handle the ERR_CONNECTION_RESET error and should no longer have this issue. However, if all of this is still above your head or you’re too busy to mess around, you can simply grab any of our hosting plans and have our team fix it for you. We’re available 24/7, and you can contact one of our level 3 Linux support specialists instantly using our live chat.
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