Friday, November 20, 2009

10 of the Best Free Linux CRM Software

For a profit-making business to be successful, the customer must rank as the most important part of the chain. After all, without customers the business would not even exist.

In simple terms, Customer Relationship Management (CRM) represents the way an organisation keeps track with its existing and potential future customers. CRM software offers the means to support these processes.

This type of software stores information about customers. But its functionality far extends that of say a traditional database.

It also allows companies to measure and control contacts with customers, to provide the flexibility to get the right information to the right individual at the right time.

The purpose of this article is to focus on software which helps to improve the level of service provided by a firm to its customers, as well as to maximise the organisation's profitability.

To provide an insight into the quality of software that is available, we have compiled a list of 10 high quality free Linux CRM software.

Hopefully, there will be something of interest for anyone who wishes to enhance their organisation's efficiency.

Now, let's explore the CRM applications at hand. For each title we have compiled its own portal page, a full description with an in-depth analysis of its features, screenshots, together with links to relevant resources and reviews.
Customer Relationship Management (CRM) Software
ADempiere Business solution offering ERP, CRM & SCM functionality
OBM Open Business Management
Compiere ERP & CRM solution for small and medium-sized enterprises
hipergate CRM & Groupware
Dolibarr Compact ERP & CRM
CiviCRM Constituent relationship management solution
Sugar Sales force automation and customer support deployed on demand or on site
OpenERP A complete ERP and CRM modular system
vtiger CRM Mainly for small and medium businesses
ERP5 Mission critical software for industrial organisations and government agencies

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